Insurance firms must consider how much more progress they can make if they broaden the data they collect among employees, says Sheldon Mills, director of consumers and competition at the Financial Conduct Authority (FCA).
Speaking at the Association of British Insurers' (ABI) Diversity, Equity & Inclusion Summit, Mills emphasised the importance of collecting a vast range of data across the workforce. "Once companies collect that data, I promise you, there were people who didn't give their data but still felt safer because they know that data is being collected. Because their identity was present and accepted in the firm," he said. Mills explained that it is up to companies to create a culture open enough that will allow employees to want to have their personal data collected: "What we saw was the best ...
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