Flexible working paramount to retaining staff: CII

“Businesses must continue to evolve and invest”

Hemma Visavadia
clock • 1 min read

Flexible working is key for insurers retaining staff during the cost of living crisis, according to a report by the Chartered Institute of Insurance (CII).

With inflation hitting new highs, a survey of 623 insurance professionals, conducted in June, found that 44% of respondents were focusing heavily on offering flexible working in a bid to attract and retain employees. This was followed by career progression which was identified by 23% of surveyed individuals, while 22% were investing in training and development opportunities. Jonathan Clark, interim chief executive of the CII, said: "As we emerge from the pandemic and pivot to remote working, businesses must continue to evolve and invest in a way that attracts and retains their top tal...

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