Aviva pays outs nearly £1.1 billion during 2021

98% of claims paid

John Brazier
clock • 3 min read

Aviva has announced total pay outs totalling £1,094,919,735 across individual critical illness, life insurance and income protection policies last year.

The insurer paid out on 98.1% of all claims settled throughout 2021, which totalled 53,713 - the vast majority of which related to life insurance claims (43,954), followed by critical illness (4,367) and income protection (4,300). Total pay outs for life insurance (including terminal illness) were recorded at £732m, with critical illness (including children's benefit and total permanent disability) and income protection pay outs totalling £310m and £51m respectively. Aviva noted that it received 1,992 death claims relating to Covid-19 last year, with pay outs totalling £68.5m. Covid-1...

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