The Exeter paid out a total of £10.4 million on income protection claims last year, an increase of 4% on its total in 2020.
Last year, the insurer's income protection claims statistics were dominated by Covid-19, which accounted for 32% of all new claims. In 2021, that figure fell to 21% and was a primary factor in The Exeter processing 1,318 new income protection claims during the year, a year-on-year decrease of 31% (2020: 1917). Overall, The Exeter paid out on 93% of total claims received last year. The statistics also show that the average age on The Exeter's newer policies was 37, which the insurer stated highlighted "the importance of younger clients protecting themselves against the financial imp...
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