Cirencester Friendly pays 94% of claims in 2021

During the year a total of 1,324 claim applications were made, of which 98.6% were eligible for consideration. This left 1,305 claims to be considered with 93.6% being paid. The mutual has maintained a ten-year average of paying out on 94% of income protection claims. For claims that were declined, the mutual said it was due to some being unable to provide proof of earnings or medical evidence, no loss of earnings or for previously undisclosed pre-existing conditions. For 37% of all claims, accident or injury was the top reason given, an increase by almost 24% from 2020. Covi...