Demand for physiotherapy appointments surge: Unum

50% increase from December 2021 to January 2022

Hemma Visavadia
clock • 2 min read

Employee benefits provider Unum saw its physiotherapy appointments booked via its health and wellbeing app, Help@hand reach its highest point since October 2021.

During the period December 2021 to January 2022, demand for digital physiotherapy appointments grew by 50% and could be linked to musculoskeletal pain related to working from home. Meanwhile, in the six-months to January 2022, 97% of individuals who booked a physiotherapy appointment via Help@hand agreed that their physiotherapist dealt with their concerns on that day. The data from Unum also indicated a continual mental toll on workers from the pandemic, with mental health appointments increasing by 27% between December 2021 and January 2022. Meanwhile, Unum have noted that more m...

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