Skills and knowledge gap amongst 'biggest challenges' for the year, CII warns

Hybrid working, Covid and Brexit also top factors

clock • 1 min read

Almost one third of insurance professionals have identified a skills and knowledge gap to better serve customers as one of the biggest challenges they face in the year ahead, according to a recent Chartered Insurance Institute (CII) survey.

A survey of 280 insurance professionals found that the impact of Covid-19 and Brexit-related issues, which have already caused business interruption, will also be significant hurdles they face at work in 2022.   However, a recent social media poll of 975 CII members conducted in December reported that one in five respondents felt that regulation, such as changes to product pricing practices, will be the "most significant" obstacle needing to overcome in the next 12 months.  Furthermore, roughly one quarter of those polled identified getting used to hybrid working as a challenge they f...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

FCA warns of Rosemount clone

FCA warns of Rosemount clone

Fraudsters targeting individuals

Isabel Baxter
clock 11 November 2024 • 1 min read
COVER Protection and Health Summit 2024: Afternoon roundup

COVER Protection and Health Summit 2024: Afternoon roundup

Product updates and core skills

Cameron Roberts
clock 11 November 2024 • 4 min read
SBG acquires stake in New Homes Mortgage Services

SBG acquires stake in New Homes Mortgage Services

Undisclosed sum

Jaskeet Briah
clock 08 November 2024 • 1 min read