British Friendly has announced the appointment of Alex Yates as its new head of underwriting, alongside two other senior hires.
Yates previously was underwriting team manager at The Exeter, a role he held for two years, supporting its income protection and Real Life propositions. He also held prior roles with LV= on its underwriting development and strategy, with a focus on underwriting data and automation. Charlene Harvey has also joined the mutual society as product and customer journey manager, having spent 10 years with LV=, most recently within the product and proposition team. Both Yates and Harvey will report to British Friendly's director of proposition, Claire Kelly, who commented: "We are delighte...
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