Insurers are being urged to make extra support available for policyholders before diagnosis of a condition has been officially confirmed, according to calls from RedArc.
The nurse-led wellbeing service has stated it is important for insurers to provide support during this period. Many conditions can take weeks or months to properly diagnosis, with COVID-19 disruption exacerbating the wait for tests, test results and follow-up appointments. According to NHS Diagnostic Waiting Times and Activity Data, 1.4 million patients were still waiting for diagnostic tests at the end of May despite being referred for these. "There are a huge number of people living with a great deal of uncertainty at present whilst they await a diagnosis, treatment plan and prog...
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