Unum records increasing success rates with rehabilitation service

95.1% in 2020

John Brazier
clock • 1 min read

Mental health accounted for half of all referrals received for Unum’s rehab service last year

Over 95% of employees were able to remain in work or could return to work after sickness absence using Unum's claims and rehabilitation service last year, the insurer has revealed. Unum stated that the percentage success rate displayed a year-on-year increase from 89% to 95.1% between 2016 and 2020. Mental health was cited as the most common reason for people referred to the service, accounting for half of all referrals. 95% of those that requested mental health support via Unum's Help@hand app were offered an appointment within 2 working days, according to the firm. In August last...

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