'Corporate noise' obfuscating understanding of employee benefits

L&G research shows

John Brazier
clock • 2 min read

Information overload and ineffective communication identified as main barriers to understanding and engagement, L&G survey shows

The survey, conducted by Opinium in December 2020, of 1,087 UK employees who have access to either income protection, critical illness cover or an Employee Assistance Program (EAP), found that a key reason why employees do not feel engaged with their group protection policies is that many feel besieged by the wider corporate ‘noise'. Just under one in five (19%) that indicated they don't find their critical illness policy relevant to their health, wealth and happiness, stated it was because they do not read all the company information, and "there's just too much to take in." Furthermo...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

Aviva replaces group protection platform

Aviva replaces group protection platform

Aviva Fusion launched

Jaskeet Briah
clock 24 November 2025 • 1 min read
Partner Insight: Rethinking Life Insurance for Today's Workforce -Supporting Wellbeing Beyond the Policy

Partner Insight: Rethinking Life Insurance for Today's Workforce -Supporting Wellbeing Beyond the Policy

MetLife’s Group Life & Legacy proposition supports employees through every stage of life, and every stage of loss.

Charlotte O’Brien, Metlife
clock 24 November 2025 • 4 min read
Workplace ill-health costing the UK £16.4bn per year

Workplace ill-health costing the UK £16.4bn per year

35.7m days lost in 24/25

Jaskeet Briah
clock 20 November 2025 • 2 min read