People going out of hours for digital GPs - AIG Life

One in six seek weekend appointment

Adam Saville
clock • 2 min read

AIG Life shares Smart Health data showing virtual GP usage trends since launch 12 months ago

More than 4,200 users of AIG Life's Smart Health service have requested a digital GP appointment since its launch in August 2019 - one in six (17%) of these booked a phone or video appointment with a GP at the weekend, while 30% of consultations took place outside of working hours. According to AIG Life, almost three quarters of patients received a call from a doctor registered in the UK within an hour via the digital health and wellbeing service. Of those who used the GP service, 60% were able to stay at home and didn't need any further help; 22% scheduled a face-to-face GP appointme...

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