Insurer will also use remote screenings, GP reports and other ‘appropriate’ medical evidence
Zurich has confirmed it has restarted carrying out face-to-face screenings for protection policies. Peter Hamilton, head of retail protection, said: "We have reviewed the processes and procedures the suppliers are putting in place to safeguard customers who will undergo such examinations/screenings and concluded that they are robust and appropriate to the type of service being undertaken. "Obviously, there will be customers who are understandably unwilling to undertake such screenings, and in these circumstances, we will attempt to progress the cases by utilising remote screenings (wh...
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