Withdrawal of non-medical limits, introduction of tele-underwriting and virtual medical screenings
British Friendly has introduced three changes to its underwriting processes in order to help advisers put clients on-risk quicker during the coronavirus crisis. Firstly, it has withdrawn its non-medical limits, meaning that the mutual will no longer request medical evidence from an applicant based on age and benefit alone. British Friendly said this will apply to any pipeline clients and requirements will be cancelled as appropriate. It has also expanded its partnership with Morgan Ash to tele-interview applicants wherever possible whenever additional evidence is required. Known as ‘L...
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