"Industry prepared to distance itself from third party providers," says Golden Charter CEO
The Funeral Planning Authority has reported that funeral plan sales dropped slightly - from 210,700 in 2016 to 207,100 - following its crackdown on the sales practices of third parties. Meanwhile, direct sales and sales through funeral directors have increased, the report also found. Graeme McAusland, CEO of the Funeral Planning Authority said: "Our role is to protect consumer's interest and ensure that registered providers and the third parties they work with are behaving in a way that delivers the best outcomes for consumers. ‘We regularly review our Rules and Code of Practice th...
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