The Customer Risk and Opportunity Management platform will analyse trends and correlations for customers
First announced at the Legal & General annual Business Quality Awards last week, the new service, which will be launched with selective intermediary partners in Q2 2018, is designed to allow advisers to provide more personalised assistance to customers through rich data analysis. Leveraging software from visual analytics experts Tableau, the programme will manage trends and correlations related to sales, retention, underwriting and claims experience in order to spot patterns, identify opportunities and future risks. The programme will allow Legal & General to create dashboards and vis...
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