FCA closes 'long-standing customer' investigation into Police Mutual

Case still open for five other insurers

Julian Marr
clock • 1 min read

The Financial Conduct Authority (FCA) has officially closed its investigation into Police Mutual - one of six insurers the regulator referred to its enforcement division last year after it found problems with the way they treated their closed-book life insurance clients.

The investigations into the other five - Abbey Life, Countrywide Assured, Old Mutual, Prudential and Scottish Widows - were continuing, the FCA confirmed. The investigation into Police Mutual had been closed with no further action, it added, before stressing it had reached no decisions regarding the other firms at this stage. In a statement, the regulator said: "No inferences should be drawn from the closure of the Police Mutual case concerning the continuing investigations. The FCA will update the market when decisions are made regarding the status of the remaining investigations." I...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

FCA proposes reduction of data reporting for firms

FCA proposes reduction of data reporting for firms

Supports regulator’s aim to ‘reduce burden’

Isabel Baxter
clock 17 April 2025 • 2 min read
Christine Elliott departs as PFS chair

Christine Elliott departs as PFS chair

Carla Brown takes the role

Isabel Baxter
clock 15 April 2025 • 2 min read
FCA takes aim at bereavement and PoA policies

FCA takes aim at bereavement and PoA policies

Good and bad practices released

Cameron Roberts
clock 14 April 2025 • 3 min read