British Friendly is once again the first insurer to publish their claims statistics for the whole of the previous year.
In 2016 British Friendly paid 96.13% of income protection claims, with over half of all claims (52%) authorised in one day or less. The remaining 3.87% of claims were declined (the main reasons are non-disclosure 1.93%, not meeting the definition 1.71%) In January 2016 British Friendly revealed it paid 97.8% of income protection claims during 2015. The insurer also released its 10 year claims data last year, paying over 96% of income protection claims on average since 2006. The top three reasons for claiming in 2016 were unchanged from 2015 as follows: Orthopaedics (muscul...
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