The Financial Conduct Authority (FCA) has today launched a market study to consider whether competition in the residential mortgage sector can be improved to benefit consumers.
The market study will explore whether available tools, including advice, help mortgage customers make effective decisions at each stage of the consumer journey. It will also assess whether commercial arrangements between lenders, brokers and other players lead to conflicts of interest or misaligned incentives to the detriment of consumers. The regulator said it wants to understand whether consumers are empowered to choose on an informed basis between products and services and are in a position to understand whether these represent good value for money. The review will also conside...
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