COVER talks to Ella Gardiner about her experiences so far as a protection and health social media manager and the wider industry.
Ella Gardiner joined Vitality as a social media manager, working across its Vitality and Vitality Adviser channels, in September 2022, having previously spent three years with AXA Health, during the provider's rebranding from AXA PPP. She was the recipient of the Young Insurance Person of the Year award at the 2023 COVER Customer Care Awards. "Ella brings an infectious energy to the team at Vitality UK. She is constantly challenging us to think differently and try something new," says Phoebe Lebrecht, head of social media at Vitality. "A passionate social media expert, Ella combines her ...
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