Evolving to attract a younger generation

"Let’s tell people the basics and not try to be too clever about it"

clock • 5 min read

Carr Consulting & Communications' PR apprentice, Maria Hearne, shares her initial impressions of the protection space and makes a few recommendations as to how the industry can make itself more attractive to a new generation of consumers.

Six months ago, I had little knowledge of why protection might be important. Why would I? I am 18 years old. I love rugby, food, and Arctic Monkeys. But, having joined the financial services industry in November last year, I'm beginning to see how things work - and also where some changes might help. What do I think so far? When doing some research, I found out that 8/10 people in the UK find insurance policies too hard to understand and that age has a huge factor to play in this, with young people between the ages of roughly 18-24 having no or little understanding of these poli...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Falls at home represent most common type of accident

Falls at home represent most common type of accident

National Friendly research

Jaskeet Briah
clock 21 January 2025 • 2 min read
Risk of rejection causing one in 10 adults to stop protection applications

Risk of rejection causing one in 10 adults to stop protection applications

LifeSearch research found

Jaskeet Briah
clock 20 January 2025 • 2 min read
Mortality hits record low in 2024: CMI

Mortality hits record low in 2024: CMI

Death rates down in all age categories

Jaskeet Briah
clock 16 January 2025 • 2 min read