COVER talks to Dominic Grinstead, manging director of MetLife UK, about the health of the group protection market and how providers are evolving to handle new customer demands and technological advances.
Group protection is undergoing something of a quick revolution, with employers and employees alike faced with entirely new circumstances as a result of the pandemic. With many employees now faced with the prospect of returning to their workplaces, the group protection market must also adapt to ensure propositions and services are fit for purpose. While the number of people covered by employer-sponsored group risk policies grew in 2020, according to the most recent Swiss Re Group Watch report, employers must also recognise the importance of adopting and promoting the services and support ...
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