Lack of information and poor communication despite 'whispers' of a 'rescue plan', says Premier Choice's Claire Ginnelly
When we received the announcement that April's underwriters had decided to withdraw from the UK PMI market, it came as a surprise. Since the latter part of last year, APRIL UK has very much been communicating they are open for business and looking to grow. They relaxed their switch criteria which made it easier for clients to move to them without the need for re-underwriting. They also started to look very competitive on quotes. In addition, they seemed to increase the number of account managers to support brokers. Although some people have said the market should have been more cautious,...
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