COVER Customer Care Awards: Shortlists announced!

Truly making a difference

clock • 2 min read

Shining a light on the best examples of customer service shown by providers operating in the life, protection and PMI industry

We are delighted to announce the full list of shortlisted entries for the COVER Customer Care Awards 2019. At the heart of every policy is a human being, so these awards shine a light on the best examples of excellent customer service shown by providers operating within life, protection and private medical insurance (PMI), as well as associated technology firms and third-party services. Which providers have gone the extra mile in recent times to ensure claims are paid, fast and efficient services are provided and support given to individual people and their families - often through a...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on TCF

The Exeter commits to Vulnerable Customers Charter
TCF

The Exeter commits to Vulnerable Customers Charter

First insurance provider participant

John Brazier
clock 28 January 2022 • 2 min read
Concerns raised over FCA's 'woolly' consumer duty plans
TCF

Concerns raised over FCA's 'woolly' consumer duty plans

'Little to no impact on firms already not meeting obligations'

Julia Bahr
clock 07 December 2021 • 4 min read
FCA opens Consumer Duty consultation to improve standards
TCF

FCA opens Consumer Duty consultation to improve standards

Based on proposals published in May

Jenny Turton
clock 07 December 2021 • 2 min read