Cashplans

Regulation needs to recognise that a funeral plan, unlike other financial products, is a service

New entry process

Two in three do not provide mental health and musculoskeletal support to employees

Protect Your Family service only compares plans regulated by the FPA

Website offers hub for policy documents, personal details updates and treatment pre-authorisation

Offering lifestyle advice to patients without them getting defensive is difficult

Optimise plan for employees also now offers coverage for professional sports massage

The 10-mile run will be Adam Saville's first ever long-distance race

Six news roles introduced including director of business transformation

'No form, no fuss' claims processes added and preventative cover enhanced