Adviser / Broking

MetLife paid out to 692 customers

To meet Consumer Duty and vulnerability regulatory expectations

Protection not just a tick box

Compliance clinic launched

“You must always try to be the best version of yourself”

Conference brought to Warrington

Developing the product offering

64% of all advice suitability complaints were upheld

Reshaping talent acquisition and development within financial services

Nearly half of those covered not aware of claim conditions