Therese Chambers and Steve Smart

Benchmarked against four Consumer Duty outcomes

Rest cautious but optimistic

Foundation launches three-year collaboration with charity

Sheldon Mills says 31 July deadline ‘will not be moved’

FCA disputes union's figures and says headcount is growing

PFS/CII remain at loggerheads over future relationship

PFS member director hits back at CII governance failure claims

Says CII made accusations with no supporting evidence

Past presidents accuse CII of ‘deeply cynical move’