Consultation process initiated

61% of advisers report having less time to advise clients

Firms can identify areas of improvement with the new tool

Questions about ongoing services in response to Consumer Duty

17% surge in interventions recorded to protect consumers

Calls on firms to embrace the regulator’s proposals

Marks its sixth acquisition in the past 12 months

Gill White will take over as acting chief executive

Comes amid a year of change

Insurers called to adopt technology