Provider Aegon UK has hired John Wilkinson, previously head of protection and investments at Nationwide Building Society, as protection director.

Lloyds Banking Group has admitted to failings in its handling of payment protection insurance (PPI) complaints, following an undercover investigation.

Payday loan companies routinely fail to treat their customers fairly and often encourage those struggling to repay the debt to extend their loan, according to research from the Citizens Advice Bureau (CAB).

The Association of Christian Financial Advisers (ACFA) says extending marriage "beyond its traditional boundaries" could create confusion for pension trustees and advisers.

Adviser support group Tenet is introducing guidelines for its advisers using social media sites to provide them - and the group's compliance managers - with "complete peace of mind".

The Money Advice Service (MAS) is calling on stakeholders in the financial services industry to share their knowledge of what works for consumers as part of a wider project designed to improve the overall financial wellbeing of Britons.

The Financial Conduct Authority (FSA) is launching a strategic review into the claims process in general insurance.

The UK division of life insurance consolidator Resolution saw a drop in sales after the group shied away from "unattractive" business in the lead up to the Retail Distribution Review (RDR).

Legal & General (L&G) has seen a marked decline in lapsed policies across its protection product channels, which it partly put down to an ‘early warning system' it rolled out to advisers in 2006.

Treasury Select Committee pans solvency II implementation by PRA